Ecommerce

Exceptional Customer Service Is Key To E-Commerce Growth – Forbes

Saturday, August 19, 2017

Photo Courtesy of Pic Jumbo Even though the internet has become the chosen place for people to shop, there is a lack of personal interaction between consumers and companies. Consumer frustration grows when they run into issues and can’t easily find a representative to talk to. Adding insult to injury, there are many online businesses that do not respond to customer concerns or their responses are very slow. However, response…

E-Commerce Remains Bright Spot For Wal-Mart – Forbes

Friday, August 18, 2017

Wal-Mart reported better-than-expected fiscal second quarter results on Thursday, August 17, as both its bottom line and revenue came in ahead of market expectations. However, the stock dropped slightly nevertheless. On a reported basis, the company’s revenue increased 2% year over year (y-o-y) to $123.4 billion, driven by growth in the domestic market due to its marketplace offerings, partially offset by foreign currency fluctuations. The retailer’s consolidated net income declined…

Wal-Mart and Amazon go head-to-head as e-commerce competition heats up – MarketWatch

Thursday, August 17, 2017

MarketWatch photo illustration/Getty Images Amazon’s Jeff Bezos and Wal-Mart’s Doug McMillon are squaring off online The e-commerce competition between Wal-Mart Stores Inc. and Amazon.com Inc. is heating up, and Wal-Mart executives are saying “bring it,” with plans to continue investment in its online and multi-platform capabilities. On a call with members of the media, Marc Lore, chief…

Alibaba beats on earnings as e-commerce remains core revenue driver – Reuters

Thursday, August 17, 2017

BEIJING (Reuters) – Alibaba, China’s top e-commerce firm, beat analyst estimates with a 56 percent rise in first-quarter revenue, driven by strong online sales. Thursday’s results show that Alibaba Group Holding Ltd (BABA.N), one of Asia’s most valuable companies, continues to derive the lion’s share of its revenue from e-commerce, despite strong growth in its entertainment and cloud businesses. Sales on the company’s e-commerce platforms made up 86 percent of…

Wal-Mart’s margins fall on price cuts, spending on e-commerce – Reuters

Thursday, August 17, 2017

CHICAGO (Reuters) – Wal-Mart Stores Inc on Thursday reported lower quarterly margins after it cut prices and invested heavily on expanding its e-commerce operations, and its shares fell nearly 3 percent. Investors shrugged an increase in comparable sales, which have risen for three straight years as more people shopped at the company’s stores and made purchases online. “Strategic price investments in key markets and the growing mix of our e-commerce…

Wal-Mart is buying trendy e-commerce sites. The cool kids are not having it – Los Angeles Times

Thursday, August 17, 2017

At the height of their love affair, Bridget Henry visited online clothing store ModCloth’s app every day. It wasn’t just the clothes with a vintage and quirky vibe that the 26-year-old liked, it was the story. Founded by high school sweethearts in a college dorm room, the San Francisco company had grown on the backs of its loyal customers to $150 million in revenue in 2015. Henry liked how genuine…

Amazon obsession: E-commerce invader was fretted about on 15% of S&P 500 earnings calls – CNBC

Thursday, August 17, 2017

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Alibaba leads $1.1B investment in Indonesia-based e-commerce firm Tokopedia – TechCrunch

Thursday, August 17, 2017

Alibaba has continued its push into Southeast Asia after it led a $1.1 billion investment in Tokopedia, an e-commerce firm based in Indonesia. A valuation for the deal was not announced, but the companies did say that Alibaba has become a minority shareholder. Tokopedia, which was founded in 2009, operates a marketplace that allows small retailers and large brands to sell to consumers in Indonesia, which is Southeast Asia’s largest…

Amazon obsession: E-commerce invader was fretted about on 15% of S&P 500 earnings calls – CNBC

Thursday, August 17, 2017

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Fairfax seeks a bite of India e-commerce pie with Infibeam stake – Economic Times

Thursday, August 17, 2017

Prem Watsa’s Fairfax Financial Holdings is in advance negotiations with Infibeam Incorporation Limited, India‘s only listed and profitable ecommerce company, to pick up a minority 10-12 per cent stake for around Rs 1,200-1,500 crore, said three people with direct knowledge of the development. The move is aimed at creating the war chest to fund the expansion plan of the e-retailer through the inorganic route. Founded by former Amazon employee Vishal…

Amazon obsession: E-commerce invader was fretted about on 15% of S&P 500 earnings calls – CNBC

Thursday, August 17, 2017

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Amazon obsession: E-commerce invader was fretted about on 15% of S&P 500 earnings calls – CNBC

Wednesday, August 16, 2017

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E-Commerce Giant Alibaba Gears Up To Report Earnings On Thursday – Forbes

Wednesday, August 16, 2017

Photo: Aaron Tam, AFP, Getty Images Chinese e-commerce giant Alibaba Group Holding reports first-quarter earnings for fiscal 2018 before market open on Thursday, August 17. The stock has rallied a substantial amount since the start of 2017 on strong results in fiscal 2017 and management’s updated outlook for fiscal 2018. For the upcoming quarter, analyst expectations are particularly high for several reasons. First, many analysts revised their estimates after Alibaba…

Facebook Expands Its Ecommerce Marketplace Across Europe – eMarketer

Wednesday, August 16, 2017

Facebook’s consumer-to-consumer (C2C) ecommerce platform, dubbed Marketplace, is gaining access to a slew of new markets in Europe This week the social media giant announced that Marketplace would start being launched in 17 new countries in the region. The platform will soon land in Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden and Switzerland. Facebook first launched Marketplace…

New Kids On The Block: What E-commerce Leaders Need To Know About Gen Z Buyers – Forbes

Wednesday, August 16, 2017

Shutterstock For the past several years, marketers have been focused on one demographic: millennials. It’s taken them almost a full decade to figure out this segment of the population. Brands struggled to identify what millennials wanted, how they wanted to interact with companies, what they valued and, most important, how and why they spent their money. Often the brands targeting millennials got it wrong, and had to invest a significant…

3 Things to Know Before Creating Your First ECommerce Site – HuffPost

Tuesday, August 15, 2017

Another option is to choose an eCommerce solution that is built on your existing platform. For instance, if you’re running a blog on WordPress, you can pick a platform that is built on WordPress, like WooCommerce. As you’re already familiar with the user interface, it also helps you easily get your online store up and running with WordPress.

Creating Harmony Between E-Commerce And Its Big Box Distribution Partners – Forbes

Tuesday, August 15, 2017

Shutterstock As the owner of a digital marketing agency, I often hear the question, “Is it possible for big box retailers to work in tandem with e-commerce?” I always answer with an emphatic “yes,” but with a qualification. Of course the two can work in tandem — stranger things have happened. But it’s how they can work together that often proves to be the question most vexing. You’d probably imagine…

Rocket Internet’s Glossybox acquired by UK ecommerce platform player, THG – TechCrunch

Tuesday, August 15, 2017

Glossybox, a BirchBox clone launched by the Samwer brothers back in 2011 to deliver willing consumers a monthly subscription of beauty products, has been acquired by UK online retailer and ecommerce platform operator, The Hut Group (THG). Terms of the deal have not been disclosed. Glossybox had raised $72 million from four investors over its six-year or so run, according to Crunchbase. Its majority shareholders were Rocket Internet and Kinnevik Online….

Alibaba’s Struggle For E-Commerce Legitimacy Is Undermined By … – Forbes

Tuesday, August 15, 2017

Billionaire Jack Ma, chairman of Alibaba Group Holding Ltd.(Photo by Qilai Shen/Bloomberg) Chinese e-commerce giant Alibaba, who has long faced accusations of not doing enough to eradicate fake goods from its shopping sites, has been stepping up efforts to tackle the problem by investing in better tracking technologies and making new partnerships with brands to go after sellers of illegal merchandise. But despite recent breakthroughs, the company’s sites still have…